Contact & FAQ

Contact

You can contact Laura about any design or sales queries on [email protected]


Or email Naomi about pretty much anything and everything else on [email protected]


Telephone: (+855) 17 73 27 37 

Note: We live in Cambodia, so we are on GMT+7. 


FAQs


How do I know if my onesie will fit? We provide a one-size-fits-all here at Kiguriginals; the specifics are a 60-inch width on the body and a 60-inch height (shoulder to floor). The critters wrists and ankles have been elasticated to help them adjust to any frame. We've had all models in our photo shoots from 5' to 6'5 and each one looks as cute as the previous. However if you are still not happy, how about contacting us for a custom order and we will try our best to make you something to measure.
I can't see my favourite furry in the shop!!! What can I do? Here at Kiguriginals we strive for uniqueness and customer satisfaction. Take our products as muses, if you will, and let your imagination run wild. We are always happy to hear your new product ideas, and to keep our designs flowing. We look forward to hearing from you.
How will my package be sent? We use a company here in Cambodia via DHL - tried and tested - we know your package will arrive safe and sound with you. You will be sent full tracking information when your item is sent, so you can watch your little bundle of joy as it goes cross-continental.
How long will my package take? Postage times differ depending on country, customs and whether the postman had a good breakfast that day. We use a reliable service though; and all packages can be tracked through the DHL website.
What happens if there is a problem with my onesie? On the rare chance that you are not happy with your product, we are willing to provide a full refund and returns to Cambodia, provided there is a design fault with the item. However please be sure before you adopt a furry friend, Cambodia is a long way away and returns postage is not simple. If you simply don't like your onesie, we can only refund once we have the product back safe in our hands (not including postage costs). Remember a onesie is for life, not just for Christmas!




Legalities


All products in this shop are designed and created by an independent designer. Any resemblance to other characters is purely coincidental.